Amad A. Avin
Ashburn VA. 20147
571- 918- 1024 (Cell)
aaavin@hotmail.com --

MCSA 2003, A+ Technician, MCP+ Internet, MCSE NT 4.0, Wireless and Over-voice Internet Installer, Aircraft Mechanical Technician.
Dell Certified Systems Expert(DCSE)

Highly motivated, ambitious, detail-oriented, and fast learner seeking a career as an entry level position in the field of Information Technology and Network Technical Support, bringing credentials and strengths in the area of PC and Network Operation, Maintenance, Administration, Installation of Hardware and Software, Troubleshooting, and Repair: --- Day to day administration, support, maintenance and monitoring of the MS Networks, User accounts, MS Exchange 2003 infrastructure, Administration of mailboxes Public Folder creation, replication and rights assignments, Verify daily Exchange and operating system backups and perform restores, Implement systems and software upgrades of OS, and configuration changes for users, Active directory services, Global catalog, DNS, DHCP configurations. Have Knowledge and experience of computer hardware diagnostic and troubleshooting Software installations and upgrading. Can install / troubleshoot all computer-related devices (video card, sound card, modem, router, printer, scanner, camera, etcetera). Looking for a chance to prove that I am reliable, proficient, knowledgeable and helpful for the job.

EDUCATION:
  • Dell Certified Systems Expert(DCSE) Oct, 2010 Sterling, VA.
  • Certified MCSA 2003 + Security Oct, 2008 Alexandria, VA
  • Certified MCSE NT 4 + IIS Dec, 2000 Alexandria, VA
  • Microsoft Certified Professional Nov, 2000 Alexandria, VA
  • A+ Comp TIA Certified Computer Technician April, 2000 Alexandria, VA
  • CAIS Wireless Internet Certified Engineer June, 2000 Dallas, TX
  • CAIS Over-voice Internet Certified Engineer June, 2000 Dallas, TX
  • Aircraft Professional Mechanical Engineer May, 1992 Montreal, Canada

    SKILLS: Have working knowledge of: LAN/ WAN, Windows server/pro 2xxx, Active directory services, Global catalog, Migration, server/workstation NT 4, Windows, IIS, Ms Office, Corel Suite, html files, TCP/IP Protocols and IPX/SPX Protocols. Familiar with conference and multimedia room set-ups and cabling. Have experience in soldering Circuit Boards on Desktop/Laptop. Have experience responding to calls and trouble tickets from Network Operations Center for hardware, software, network assistance and problem resolution, Implement systems and software upgrades of OS and configuration changes for users, Install all cables, connections and cross-connects to data center network and customer equipment. Able to perform the following: Build and Configure PC; Install mother-boards, processors, hard dives, Format and Partition hard drives, Install and configure operating systems, Upgrade memory, Install parts and trouble-shoot PC problems. Repair personal computers, network equipment such as servers, modems, related pc software, Cables, Connectors and Pc programming.
    -Fluently, reading and writing four different languages: English, French, Farsi, and Turkish.
    -Ability to work alone and with others.
    -Team player, enthusiastic, and motivated to learn new Technology to achieve job requirement.

    WORK EXPERIENCE:

    Verizon Global Solutions/ CBMusa/ WorldLink - Ashburn/ Reston, VA
    As a Data center Analyst; Decommissioning old racks / legacy devices (IBM, HP, Compaq, Sun Microsystems...),
    Deploying new installs; blade servers and cabinets (Sun/ Oracle, HP C7000, Hitachi, HP, Dell, …), switches, routers (Cisco’s, juniper’s),
    power and data cables, cable management and terminations.

    Microsoft Data center/ Native Staffing - Ashburn, VA
    As part of deployment team, have installed blade servers, switches, hubs, routers, power and data cables, managed cables in closets, and clusters.
    Racked and installed servers, switches, routers, and rack mounted equipment along with any related data and power cables, power strips, rails, and cable management.
    Terminated copper network cables , tested, labeled all data center related cables (cat5e/ 6, fiber, power).
    Decommissioned, and re-installed cabinets and racks in data center.
    Replaced power supplies, Hard drives, memory modules, network cards on HP and Dell blade servers.
    Scrubbed servers. Configured and set up servers.

    Dentistry of Dr. Avin – Sterling, VA
    Maintaining operation of the office Network and PC’s. Computer trouble shoots and repairs when necessary. Office Administration and Advertising. Diagnose, and resolve the trouble areas, Create and implement improvements to work processes and procedures. Resolve, accept, reject, or modify work requests.

    Mitre/ Compucom - McLean, VA
    As a sub-contractor for Compucom/Opal staffing performed duties as tier II Break/Fix, refresh and configuration tech in an office setting.

    Verizon Business / Insight Global - Ashburn, VA
    Verizon Business PC Refresh Project. Executing PC Refresh activity under the guidance of Local IT and DCPD representatives using Sophos Safeguard, and deployment. Reviewing inventory. Interviewing clients to identify special considerations and settings. Briefing customers after upgrade, and executing the VPN connections, Registrations, Validations, generating of encryption keys, and updating the asset management system to reflect the activity.

    Unisys / Dell / Apex Systems – Herndon, VA
    Servicing Laptop and PC warranty repairs. Responsibilities included; exchanging mother-boards, daughter cards, LCD’s, Palm rests, Bottom cases, keyboards, Installing software and drivers.

    Freelancer, Handyman and Computer Consultant- Northern Virginia
    Computer repair, Network repair and admin, Installing hardware and software. Home repair and remodeling. Providing customer service. Restaurant management for Italian restaurant, and meal delivery.

    1022 Toys N’ Gifts – Alexandria, VA
    Manager of a toy and gift store in old town Alexandria. Customer Service: Interacting with customers at point of sale, Advertising and promoting the business, Inventory Control, Establishing prices for the merchandise, Controlling shipping & Receiving. Reviewing Web purchases and escalating ship- out tickets for shipping using proprietary software. Responsible for proper operation of company’s computers (Software and Hardware).

    CompUSA - Fairfax, VA
    Repair of notebooks and desktops in the tech-Shop facility. Troubleshooting of Operating Systems Windows 9x/ME/2000/XP/Vista, DOS, and Internet connection issues, Knowledge of computer hardware diagnostic and troubleshooting, Software installations and upgrading, Can install / troubleshoot all computer-related devices (video, sound, modem, printer, scanner, camera, etcetera.), Have the ability to research online and work through problems, Explain computer-related sales and service options to people over the phone and over the counter, Facilitate the complete solution of product sales, upgrades, installations and service in the service center. Tutor customers on the operation of their products and services.

    NCR - Dayton, Ohio
    NCR's ATM field Customer Engineer. Repairing Automated Teller Machines, by driving to the machines in Northern Virginia when dispatched by customer center, through communicating with cell phone, and blackberry device.

    Flights of Fancy -Washington D.C.
    Game and Toy Store's Manager. Managing Cash Registers, Customer Service, Shipping and Receiving, Inventory Control, and Purchasing Merchandise. Establishing sample tickets for pricing and SKU readings, using win 98 and inventory Control software. Responsible for proper operation of company’s computers (Software and Hardware).

    Advanced Computer Concepts Arlington, VA.
    CAIS Internet Installer. -Installed Internet Service in Hotel rooms, and Wireless Internet in Residential Complexes: Installed Racks and Patch Panels, Nortel Switches, Cisco Routers. Set up Compaq Iport Servers and PC's. Punched telephone Block 66, and 110's. Cabled Cat-5's for Conference rooms. Set up PC's for room billings. Tested the system through NOC Center. Hired Contractors to do Cablings. Installed Omni and Dish Antennas, ODB boxes, SA-10 radios, WB-10 Radios, and Amplifiers.

    Avtech Aviation Inc Dorval International Airport. Montreal, Canada
    Aircraft Mechanical Technician and Engineer. Performed the following on General Aviation: Routine 50, and 100 hours checks. Trouble-Shoot Engines, Landing gears. Removed, Overhauled, and Installed: Engines, and their Components, Landing gears, Wings, Ailerons, Flaps, trims, elevators, Rudders, Front Panel Instruments, Radios, and ELT's.

    ACTIVITIES and INTERESTS: Automotive repair, Photography, Cooking, Hiking, Biking, and Home repair. As an hobby have changed car's engine, removed and installed: car's radiator, fuel injectors, carburetor, wheels, brake pads and cylinders, windows glasses, and seats. Designed and built a Bicycle from parts. Built wooden furniture, and accessories. Remodeled Kitchen, Bathrooms, Basement.